This statistic represents the number of hours that the Productives have been working productively.
Working
productively means, panel beating, spraying or trimming or in other words, working on time
that can be charged out to the customer.
Although a Productive may be
clocked in and available to work for 40 hours per week, the time that
they spent working productively is shown as the Hours Worked.
There
is only one way to accurately capture the number of Hours Worked
productively and that is for each Productive to clock on and off each
individual job.
Example:
A) Hours Attended = 40 B) Idle Time = 2 C) Hours Worked = 38 (A - B)
Discussion:
Whatever
your thoughts in this area of analysis there is one question that must
be asked. If you do not accurately record this key performance area,
when you do have a problem that you want to resolve, where do you begin
to look for the answers? There is an old quote that says: "If you can't
measure it, you can't manage it."