Motor Retail Terminology and Concepts
Completion requirements
Motor Retail Terminology and Concepts
The glossary items represent a comprehensive set of dealership KPIs, applicable from senior management to non-management. It is divided into categories such as sales and parts. You can search by title or in the full text for specific KPIs.
The KPIs are generic. The numbers supplied will give some indication to get you started. You should adjust the numbers and benchmarks to fit your environment, e.g. dealer size, brand, etc.
You can comment on the KPIs. Please share your ideas and give us some updates for best practices.
Browse the glossary using this index
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